CCS New England is Now Avidex!

Welcome CCS New England customers!

We are thrilled to share exciting news: CCS New England has joined Avidex, one of the nation’s leading audiovisual integrators. This strategic acquisition marks an important milestone for our team and our clients, expanding our capabilities and enhancing the value we deliver to you every day.

CCS New England has proudly served the Massachusetts, New Hampshire, and Rhode Island markets with innovative design, integration, programming, and support services for over 25 years. Now, as part of Avidex, we are bringing you even greater resources, deeper technical expertise, and expanded support — all while continuing to deliver the personalized service and trusted relationships you’ve come to know and expect from our team.

Read the Full Press Release

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Built on Relationships, Powered by Expertise

Our growth has always been driven by the strong relationships we’ve built with our valued clients. As one team, we will continue to honor those relationships while bringing expanded expertise and innovation to every project – now as Avidex.

What is changing?
Over the next 90 days, CCS New England will be fully rebranded as Avidex. This will include:
- New email addresses: Your contacts will begin using the @avidex.com domain.
- Billing and invoicing: Customer invoices and remittance information will transition to Avidex branding and systems. We will provide clear instructions and timelines in advance. Please contact your Account Executive with any questions.
- Brand identity: Our company name, logo, and assets, including our friendly and knowledgeable team, will soon reflect the Avidex branding.
Will my CCS New England contacts change?
What new benefits will I gain as an Avidex client?

You’ll gain access to Avidex’s national infrastructure, enhanced service offerings, and strategic partnerships, including:

• Avidex 360° Service™ – our robust suite of managed services that includes 24x7x365 helpdesk, On-site support, and Avidex Assure — a remote monitoring and management platform that delivers proactive support, faster issue resolution, minimized user disruption, and actionable analytics to optimize AV system performance.

• Avidex’s national footprint and global capabilities – centers of excellence and global deployment expertise will enable us to deliver expanded knowledge and capabilities to your projects with consistent, high-quality solutions regionally, nationally, and globally.

• Greater purchasing power and partner relationships – combining Avidex and CCS New England’s purchasing power and strategic relationships with leading AV and IT manufacturers will create additional value by ensuring access to best-in-class technologies, competitive pricing, and priority support.
Will there be any changes to my current projects or service agreements?
Who do I contact if I have questions about this transition?
How do I submit a Service Request?

Avidex 360°
Service™

You’ll have 24x7x365 helpdesk access, on-site technicians when needed, and Avidex Assure, our remote monitoring and management platform.

National footprint and global capabilities

You’ll keep the local relationships and responsiveness you rely on but now they're backed by a nationwide network and deployment teams with global rollout experience.

Greater Purchasing Power and Partner Relationships

Together, we bring stronger vendor relationships and buying power directly to your projects. That translates into better pricing, enhanced support, and wider access to leading AV and IT technologies.

Technology Orders at Your Fingertips

You'll have access to the Avidex Online Store, with simple checkout, order tracking, special GPO pricing, and easy reordering for recurring purchases.

CCS-Jeff

“Cheryl, Chris, and the entire CCS New England team have built a respected business with a trusted reputation for technical excellence, client service, and integrity. Together, we will raise the bar for AV solutions and services in New England.”

Jeff Davis

CEO of Avidex

CCS Leadership2-update

“We are proud of the company and culture we’ve built, and we’re thrilled that our entire team will continue to grow and thrive as part of the Avidex family. We’re confident this will be a win for our team, our customers, and the AV industry in the Northeast.”

Cheryl Gamst

President and Co-Founder of CCS New England

CCS Leadership1-update

“From the very beginning, our mission was to build a company that puts people first – our clients, our employees, and our partners. Joining Avidex enables us to expand our capabilities and bring even more value to our customers while maintaining the same relationships and service they have trusted for decades.”

Chris Gamst

Vice President and Co-Founder of CSS New England

Connecting People Through Innovation.

About Avidex

You’re in good hands with Avidex, an award-winning team of AV and IT specialists, a PSNI Global Alliance affiliate, backed by ITOCHU.

We're experts in AV and IT integration for a variety of markets, including enterprise, healthcare, education, government, and more.

We look forward to bringing your vision to life.

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Whether you need an executive conference room, a complex command center, or an intuitive digital signage network, our team has the experience to bring your vision to life. Explore our solutions to find the right technology for your goals.

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